Privacy Policy

Last updated: February 19, 2026

This Privacy Policy explains how MyDream Labs LLC ("we", "us", "our"), operating MyDream.video, collects, uses, and shares information when you use our website and services (the "Service").

1. Information We Collect

Account information: name, email address, and login data.
Legal acceptance records: timestamp, legal version, user identifier, and related metadata.
User Content: photos and other media you upload.
Usage data: device, browser, IP address, and activity on the Service.
Analytics data: aggregated usage statistics.
Transaction data: purchase status and payment metadata from payment processors (we do not store full card numbers).

2. How We Use Information

Provide, maintain, and improve the Service.
Generate videos based on uploaded content.
Process payments and prevent fraud or abuse.
Communicate about product and support issues.
Comply with legal obligations and enforce Terms.

3. Legal Bases (EEA/UK where applicable)

Contract: to provide the Service you request.
Legitimate interests: security, analytics, abuse prevention.
Consent: where required for cookies or communications.
Legal obligation: where required by applicable law.

4. Sharing of Information

We do not sell personal information for money. We may share data with:

Google (analytics)
Cloudflare (security and CDN)
Vercel (hosting and deployment)
Railway (infrastructure)
Payment processors (transaction processing)
Legal authorities when required by law

We may also disclose relevant account, usage, and content information when necessary to respond to valid DMCA notices, court orders, subpoenas, or other legal obligations, and to establish, exercise, or defend legal claims.

5. Data Retention

Uploaded photos and generated videos are removed from user-facing access and active processing systems within 7 days after upload.

Final deletion from underlying storage, replicas, caches, and backup/disaster-recovery systems may take additional time due to asynchronous lifecycle processing and provider retention mechanisms.

We may retain limited data longer where required by law, for security investigations, fraud prevention, dispute resolution, enforcement of Terms, or to establish, exercise, or defend legal claims.

If required by law or legal process (including DMCA compliance actions), we may remove or disable access to content before the standard retention period ends.

6. Cookies and Analytics

We use cookies and similar technologies to operate the Service and measure performance, including Google Analytics. You can control cookies through browser settings.

7. Security

We implement reasonable administrative, technical, and organizational safeguards to protect information. No system is 100% secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or receive a copy of personal data, and to object to or restrict certain processing.

To exercise rights, contact support@mydream.video. We may request information to verify identity before completing a request.

9. US State Privacy Rights

If you reside in a US state with an applicable privacy law (including California), you may have rights such as access, correction, deletion, portability, and appeal of denied requests where required by law.

10. Children's Privacy

The Service is not intended for children under 13. In the EU, the minimum age is 16. We do not knowingly collect personal information from children without required legal consent.

11. International Transfers

Your information may be processed in countries outside your own, subject to appropriate safeguards where required by law.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy and update the date above.

13. Contact

Questions about privacy: support@mydream.video

Mailing address: MyDream Labs LLC, 30 N Gould St, STE R, Sheridan, WY 82801, United States.